Housing Officer - Tenancy Management

Job Description

Adecco are currently recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch.\n\nThis is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners.\n\nHousing Officer - Tenancy Management\nPublic Sector - Local Authority \nFull Time - Monday to Friday, 36 hours per week\nTemporary Role - 3 months with likely extension\n£22.41 per hour PAYE / £29.72 per hour Umbrella\nHybrid Working - min. 3 days in office / visits, remainder at home\nIT equipment provided\nASAP startThe Role\n\nAs a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies.\n\nKey responsibilities include:\n\nManaging a large patch, taking full ownership of tenancy and estate management\nHandling complex tenancy issues, including enforcement and legal action\nInvestigating and resolving anti-social behaviour (ASB) cases\nCarrying out estate inspections and identifying improvements\nSupporting vulnerable residents to sustain their tenancies\nWorking closely with internal teams, contractors, and external agencies\nResponding to complaints, enquiries, and casework professionally and efficiently\n\nAbout You\n\nWe are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload.\n\nYou will have:\n\nProven experience in tenancy management within social housing\nExperience managing a large patch and complex caseloads\nStrong knowledge of housing legislation and ASB processes\nExperience preparing cases for legal action and court\nExcellent communication and relationship-building skills\nAbility to prioritise effectively and work under pressure\nA proactive, solutions-focused approach\n Why Apply?\n\nOpportunity to work in a challenging but rewarding frontline role\nMake a real impact on residents and communities\nGain experience managing a large and varied housing patch\nWork with a supportive and collaborative team\n\nIf you are an experienced Housing Officer looking for your next contract and confident managing tenancies at scale, apply today through Adecco.\n\nThis role is subject to a Basic Level DBS Check.

\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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Job Overview

ID:

2445107

Date Posted:

Posted 1 hour ago

Expiration Date:

04/07/2026

Location:

Croydon

Salary:

Competitive

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